Orders, shipping, and general information
Who We Are: Oudimentary was founded for a single purpose-to make available the highest quality Aloeswood (Oud), Aloeswood oils, attars, mukhallat, and paraphernalia to the general public.
Founded in Oakland, CA. by fellow aloeswood enthusiasts Usama Canon and Micah Anderson in 2004, Oudimentary has helped shape the American marketplace for this rare wood, and the oil which is extracted from it.
We straddle the line between East and West, with Micah residing in Jakarta, Indonesia, and Usama living in the Bay Area of Northern California. Our network of buyers and oud-hunters live and have traveled to such countries as Laos, Cambodia, Saudi Arabia, Yemen, Turkey, India, and Malaysia (among others) in search of this blessed wood, rare oils and attars.
We have long-established relationships with wholesalers in the famed aloeswood markets of Bangkok, Singapore, and Jakarta, as well as having purchased from more remote locations such as Jayapura, Sumatra, and Pattani.
We offer a range of woods and oils, and will gladly assist and help to find a match for you. From the humble beginner to the most advanced of aloeswood connoisseurs, we try to have something for everyone.
Oudimentary also offers a range of other high-quality oils including musk, amber, mukhallat, and rose attar, and will try to cater to individual requests for other products.
Since the company’s inception, Oudimentary gave birth to The Oudimentary Society of Aloeswood Enthusiasts (OSAE), an international fellowship of men and women united by their love for the use of aloeswood on physical, psychological, and spiritual levels.
Oudimentary and OSAE are dedicated to the research and preservation of the ancient tradition of aloeswood use in a modern-day setting. Let us learn from each other, and together we can embrace this millennium-old sacred science of scent. Please let us know how we can be of assistance.
Questions: Your trusted Oud-adepts at Oudimentary will attempt to answer any questions you may have about your order, special requests, aloeswood, attars, burning, coffee, tea, oud-alchemy, or any other questions you may have about life in general. Feel free to ask.
Contact info: gaharuhunter@gmail.com. Half of the company is located in the San Francisco Bay Area, and the other half is in Jakarta, Indonesia. If you are blessed enough to live in one of these areas, and would like to place an order, try some samples, or just drink coffee and burn some oud, shoot us an email.
Shipping policies: Oudimentary will attempt to process and ship all orders within 3 business days. Upon receipt of a new order, we will contact you within 48 hours to inform you of total costs, including shipping and handling. All orders over $350 include free shipping. We ship USPS and/or fedEx. Rush service is available, please let us know. Insurance is extra and recommended. For all international orders (including Canada), please contact us first before placing your order. With international orders, the buyer is responsible for all duties and tax that may arise.
Payment: Oudimentary started as a small business in the Bay Area of SF, selling only to friends and friends of friends. Originally, all of our sales were done in person, and it is only until recently have we ventured out to the internet. We are now in the process of getting a full-fledged website up and running with credit card capabilities. Until then, we are happy to process orders ($100 minimum), and you can contact us at gaharuhunter@gmail.com. We accept payment by personal check, in person, or by paypal. Please contact us for more information.
Returns: Oudimentary takes pride in being the best place (online or otherwise) for aspiring oud-adepts to learn about and acquire oud, attars, and related paraphernalia. We believe in our woods and oils, and we wouldn’t sell something that we wouldn’t use. Your happiness is our happiness.
That said, due to the highly personalized nature of oils, they may not be returned once purchased. Woods on the other hand, may be exchanged or returned if you are unsatisfied with your acquisition. If in the rare event (yet to happen) you buy wood that you are unhappy with, we will do our best to replace it with something more suitable to your taste. Please let us know within 1 week of receiving your order.
Wholesale orders: Oudimentary offers wholesale discounts to buyers looking to purchase woods in large amounts. Please contact us for more information.
Oudimentary Cultural Exhibitions: Whether you and/or your companions are blossoming Oud-Adepts, mid-range burners looking to graduate to the next level of oud-understanding, or Gaharu-Pundits scouring for that final frontier of scent, and are located in the San Francisco Bay or Greater Jakarta Areas, Oudimentary will be happy to send a qualified Aloeswood-specialist to you to give one of our famed Oudimentary Cultural Exhibitions.
For a reasonable per-person fee, the OCE will present the refined rituals pertaining to aloeswood use for you in your very home. During the several hour OCE, we will show the ins and outs of the Oudimentary Science of Scent–how to choose the best aloeswood and oils, the layering of fragrances, the use of coals and mubkharas, the history and culture of aloeswood use, Arab-style coffee roasting and preparation (including organic dates) or Moroccan tea preparation and service, and much more. Step up your expertise to the next level– book an OCE today. Contact us for more information.