FAQ

- How to use oud

See oud 101 or our tutorial videos

- Product Sizes

Fragrance Bottle

Our oils are hand poured in 1ML or 3ML bottles. The Amount may be a little under 1ML or 3ML to properly close bottles. Prices are reflected.

Burnable 
Most of our Burnables come in 6 gram sizes or more.

- Shipping and Return Policy

Oudimentary usually processes and ships all orders within 2-4 business days (excluding sales and holidays). We ship USPS for all domestic orders and USPS and DHL for international orders. During the Holiday season shipments may be delayed by 2-3 business days. You can request another carrier before purchase. We do not accept responsibility for anything that happens once an order has been handed over for shipment, and are not held liable for items lost or damaged during transit.

All orders sent out have tracking numbers. Insurance is recommended. For international orders, any duties and customs taxes upon arrival are the sole responsibility of the buyer. We are not responsible for any items that are delivered and lost after. Please keep track of your order to endure you can check on it once it arrives.

Due to the highly personalized nature of oils and woods, they may not be returned once purchased. Feel free to ask as many questions as needed before your purchase. Oudimentary takes pride in being the best place (online or otherwise) for aspiring oud-adepts to learn about, discuss, and acquire wood, oils and burners. We believe in our woods and oils, and only sell what we use. Your happiness is our happiness.