Refund policy

 

Returns 
OUD

Due to the highly personalized nature of oud oils and woods, they may not be returned once purchased. Feel free to ask as many questions as needed before your purchase. Oudimentary takes pride in being the best place (online or otherwise) for aspiring oud-adepts to learn about, discuss, and acquire wood, oils and burners. We believe in our woods and oud oils, and only sell what we use. Your happiness is our happiness. 

BLENDS

If you are unhappy with your Oudimentary Perfume Blend purchase, please email help@oudimentary.com for a return within 7 business days. We will charge a 25% fee for returns.

 Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.